- Email firstname.lastname@example.org and ask for a Thrifty Foods Fundraising Smile Card.
- Take the Smile Card with you to Thrifty Foods when you go grocery shopping.
- Ask the cashier to load any amount you wish onto the card before checking out your grocery order.
- Pay for the card load with cash, debit card or credit card.*
- Pay for your grocery order with the Smile Card. It’s that simple!
- Plus you still collect all of your Thrifty points as usual with every purchase!
*Thrifty Foods will donate 5% of the amount loaded on your Smile Card to the fundraising group. There is absolutely no cost to you, and you’ll still collect all of your Thrifty points as usual. When the card is running low, load it again to continue to support your group every time you shop!
Cardholder Frequently Asked Questions:
What if I do not have enough funds on my Smile Card to pay for my grocery order?
The cashier can apply all available funds on the card to your order. The outstanding balance can be paid in cash, debit card, or credit card. Cashiers cannot load a Smile Card once a grocery order has been rung though the till.
What if there are funds remaining on my Smile Card once I’ve paid for my grocery order?
Use the funds to pay for purchases next time you shop at Thrifty Foods! Many customers will load an amount equal to their weekly, biweekly or monthly grocery budget on payday or at the beginning of the month and use the card for their next several purchases. This speeds up the purchase transaction time as no pin number or signature is required.
How do I know the current balance of my Smile Card?
Your grocery receipt will show the remaining balance of your Smile Card after each purchase or a cashier can swipe the card at the till and do a balance inquiry. Click here to check your card balance online.
How do I know I’m supporting my group/organization?
Your grocery receipt will print a message at the bottom stating, “Group XXX – Thanks for your support!” Groups are required to apply for participation in this program annually and are advised of specific eligibility dates. If the group name does not display on the receipt, the group has not reapplied for funding and is not currently active. For example, schools can fundraise during the school year (September to May), soccer teams for the soccer season (September to March), etc. Cardholders should check with the group for specific information on eligibility dates.
What if my Smile Card is lost or stolen and there is a balance on it?
Lost or stolen cards should be reported immediately by calling Thrifty Foods Customer Service (250-544-1234 or 1-800-667-8280) or by going to any Thrifty Foods store. Once reported, existing funds on the card are locked. A replacement card can be obtained from the Customer Service desk at any Thrifty Foods location. Keep a record of your 19 digit card number, located on the back of the card, for reference in case of loss/theft.
Should I keep my Smile Card after the fundraising dates are over?
Yes – if the group applies for future funding, previously issued cards will be valid for the next approval period.